Facilities Management & Enterprise Services

LockFit is the UK’s largest locksmith provider, trusted by FM companies, housing associations, retailers, enforcement agencies, and utility providers nationwide.
With over 290 engineers operating 24/7/365, we deliver rapid response times, consistent service, and full compliance across thousands of sites.We understand that enterprise clients need more than a locksmith — they need a partner who can guarantee coverage, provide reporting, and uphold safety and compliance at scale.

Why Partner with LockFit?

  • National Coverage: Over 290 engineers across England, Scotland, Wales, and Northern Ireland.
  • Rapid Response: Target attendance within 60 minutes, anywhere in the UK.
  • Single Point of Contact: Jobs managed through our 24/7 control room and client helpdesk.
  • Compliance Assured: SafeContractor accredited, fully insured, with DBS-checked engineers.
  • Transparent Reporting: Digital job sheets, photos, signatures, and automated reports.
  • Proven Performance: 17,000+ 5-star reviews and a 100% OH&S score.

Sectors We Serve

  • Retail & FM: Store lockouts, shutter repairs, glazing, and emergency boarding.
  • Utilities: Warrant and access support for meter work, gas, and electricity.
  • Enforcement & Warrants: Non-destructive entry specialists supporting enforcement officers nationwide.
  • Housing Providers: Securing vacant properties, tenant lock changes, and emergency call-outs.
  • Insurance & Claims: Rapid response for damage, loss, and emergency boarding requirements.

Service Standards & SLAs

We deliver to the highest operational standards, backed by measurable KPIs:

  • 95% non-destructive entry success rate
  • Average 15-minute lock resolution time
  • Target 1-hour attendance for emergencies
  • 5% maximum walk-away rate (due to specialist equipment/locks)

Every job is timestamped, GPS-tracked, and digitally documented. Reports and invoices are issued automatically, with client portals available for real-time oversight.

Compliance & Governance

LockFit provides a complete compliance and assurance package for enterprise partners:

  • SafeContractor accredited
  • £10m Public Liability Insurance
  • DBS-checked engineers
  • Modern Slavery & ESG statements
  • RAMS for all works
  • Health & Safety audits and reporting

Onboarding & Pricing

We make it easy to get started:

  1. Procurement Pack: Includes insurance, accreditations, compliance statements, and RAMS.
  2. Pilot Programme: We’ll cover a small batch of sites to demonstrate SLA performance.
  3. Full Rollout: Access our 24/7 helpdesk, client portal, and national engineer network.

Work With LockFit

Whether you manage 20 sites or 2,000, LockFit can provide a consistent, compliant, and scalable locksmith service nationwide.

0800 210 1010
[email protected]

 

LockFit