Lockfit`s unrivalled experience and expertise ensures we are able to offer complete and cost effective planned and reactive maintenance solutions to Social Housing providers. We can provide services to install, service, maintain and carry out repairs.
In both the domestic and commercial sectors, we have a wealth of experience – and are a dedicated maintenance contractor providing a truly local service working in true partnership with our clients.
We achieved this position of strength through our actions and practices in our daily business routine where we take upon ourselves to schedule and perform our work in a professional manner and our unique combination of traditional values and innovative thinking–always striving for continuous improvement in a collaborative approach.
Driven by the management team and our staff, lockfit prides itself on its model and ability to continue to empower and inspire, whilst giving excellence and real value. We offer unrivalled client satisfaction, commitment to training and quality of service. All delivered through an ethos that combines reliability, integrity, impeccable service, transparency and sound policies and principles.
The key features we can provide Housing Associations working with us are:
✓A dedicated point of contact for our call handling
✓Access to all job information and job history
✓SMS messages to tenants to arrange appointments
✓95% of jobs completed on first visit
✓Job sheet and audit trail complete with before and after pictures
✓1 – 2 hour response to emergencies and call outs
✓Agreed fixed rates