Contact LockFit, 24 hours a day
Speak directly to our 24/7 operations team. We assess what you need, get the right local locksmith to you and manage the job through to completion.
Locked out, broken into or a lock has failed?
Call. It is the fastest route to a locksmith, day or night, and the operations team gives you an arrival time on the call.
Call 0800 210 1010Planned work, a quote or anything not urgent?
Email the operations team. Lock changes, quotes, commercial work, an existing job, feedback or a franchise enquiry.
[email protected]- 24 hours a day365 days a year, including bank holidays
- No call-out chargeA fixed price agreed before work starts
- Emergency responseA local locksmith typically with you within 30 to 60 minutes
- DBS checkedUniformed locksmiths on every job
What happens when you call
You speak to a person
The operations team answers, takes the details and tells you what happens next. No menu, no callback queue for emergencies.
We match the right locksmith
The nearest LockFit locksmith with the right skills for the door, the lock or the premises, with a fixed price agreed before any work starts.
We manage it to completion
The team stays on the job until it is done, and every job carries a 12 month guarantee on parts and labour.
Contact details
- Phone
- 0800 210 1010Free to call, 24 hours a day, 365 days a year
- [email protected]For anything that is not an emergency
- Your local locksmith
- Find your LockFit locationEvery location page lists the local locksmith and their direct number
- Registered company
- LockFit (Contracts) Ltd
- Company number
- 13157807
- VAT number
- 371976752
Before you call, it helps to have
- The postcode of the property or premises
- What the door and lock are: timber, uPVC, composite, aluminium, a shutter or a safe
- What has happened: locked out, break-in, key snapped, lock failed, or planned work
- For commercial premises, who can give access and any site rules
None of this is required. The team will ask what they need.
Accreditations you can check
Every accreditation LockFit holds can be checked at source, and the certificate numbers are on this page.
Independently audited to three ISO standards
LockFit (Contracts) Ltd holds ISO certification issued by the British Assessment Bureau, a certification body accredited by UKAS, the UK's national accreditation body. Each certificate can be checked on the UKAS CertCheck register.
- ISO 9001
- Quality management systems
- Certificate 271938
- ISO 14001
- Environmental management systems
- Certificate 272538
- ISO 45001
- Occupational health and safety management systems
- Certificate 272539
What customers say about LockFit
Live, independent customer reviews.
Questions about contacting LockFit
Straight answers on the line, the cost and who turns up. If yours is not here, call and ask.
Ask LockFit now0800 210 1010Open now, 24 hours a dayFree to callNo call-out chargeIs the phone line answered 24 hours a day?
Yes. The LockFit operations team answers 0800 210 1010 24 hours a day, 7 days a week, 365 days a year, including bank holidays. The number is free to call from UK mobiles and landlines.
Do you charge to come out?
No. LockFit never charges a call-out fee. You are given a fixed price before any work starts, and that price does not change if the job takes longer than expected.
How quickly can a locksmith get to me?
For emergencies, a local LockFit locksmith is typically with you within 30 to 60 minutes. The team gives you a realistic arrival time on the call, based on where you are and how busy your local locksmith is.
Who will turn up?
A local LockFit locksmith who is DBS checked, uniformed and carries the common locks and parts on the van, so most jobs are completed in one visit.
Can I contact my local LockFit locksmith directly?
Yes. Every LockFit location page lists the local locksmith and their direct number. Find yours on the locations page linked below, or call 0800 210 1010 and the operations team puts you through.